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Terms and Conditions

This website is operated by Susieshemp.

Susieshemp offer CBD related services and information available to you (the user) dependent upon your acceptance of all terms and conditions as stated.

By visiting Susieshemp and purchasing a product, you engage in the service and agree to be bound by the following terms and conditions under the Terms of Service. 

Terms of Service

Terms of Service apply to all users of the site, including you as a customer, or browser without limitation. You agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you should not access the website or use any services.

Please read carefully before ordering any products from Susieshemp.

Using this website indicates that you accept these terms and conditions as stated above.

Susieshemp also reserves the right to update the terms and conditions or replace content as deemed. by posting updates or changes to the website.

By agreeing to these terms of service you also maintain that you are at least the age requested before entering the site and you have given your consent to allow others deemed unsuitable to use this site under your authority.

Violation Rights

You agree that you shall not use the website for illegal purposes and to respect all rules and regulations applied by not using the website in a way that may impair the performance, either by corrupting content or compromising the security of the website with any type of fraudulent action.

No attempt to gain access to secured areas or sensitive information must be attempted and any breach or violation of any of the terms stated will result in an immediate termination of services from Susieshemp and reported.

Susieshemp reserve the right to protect the safety of its service whilst ensuring to comply within all boundaries of legalities that come with retailing CBD products, therefore protecting you the consumer

Uninterrupted availability of Susieshemp cannot be guaranteed and accepts no liability for the possibility should this occur.

Susieshemp won’t provide any representation that using the website will be error free either.
You must not attempt to interfere with the logistic workings of Susieshemp website security or hack into.

By using the website, you agree to respect the rights of Susieshemp and refrain from exploiting for commercial purpose any copyrights contained within the website.


Susieshemp will use all reasonable endeavours to ensure the accuracy of any information placed on this website and make no false representations

Susieshemp does not absolute any warranties in relation to the health information on this website. You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider.

If you think you may be suffering from any medical condition you should seek immediate medical attention and be sure to consult with your doctor before making changes to your lifestyle.

Third Party Links

Susieshemp contains links to third-party websites. These are provided for promotions, reference and convenience only and doesn’t endorse these websites applied.

Third-party links on this site may direct you to third-party websites that are not affiliated with Susieshemp and therefore do not have any liability or responsibility for any third-party website content.  

However, Susieshemp is not responsible for the content of third-party links either, and you decide to access information at linked third-party websites at your own risk.

Pricing and Description

All pricing and descriptions of products are subject to change at any time without notice at the sole discretion of Susieshemp. Maxx4 and Kannaway also reserve the right to discontinue any product at any time. Prices for products are subject to change without notice.

You, the consumer agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred arising from any infringement of the terms and conditions set out in this agreement.

If you make a mistake with your order, you may be able to rectify the error by sending an email before the order is processed. Otherwise please refer to the returns policy if we are unable to amend the order.

Susieshemp reserve the right to modify or discontinue at any time and won’t be liable for any modification or discontinuance of the service, also reserving the right to refuse service to anyone, for any reason, at any time.

It is your responsibility to ensure that the shipping destination specified in your order allows the import of CBD products with hemp extracts.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. Susieshemp will not be liable for any breach of infringement of such laws.

You will receive an acknowledgement email to confirm the order and will be responsible for payment of any such import. Please note that Susieshemp has no control over these charges and cannot predict their amount.

When making a purchase, you must ensure that all details you provide are true and accurate and that you are the authorised user of the credit or debit card used to make your purchase and you have sufficient funds to cover the transaction.

It is your responsibility to inform us of any changes to these details as soon as possible.

Susieshemp accepts orders in the UK and Northern Europe. Prices are in GBP and reflect VAT.

Susieshemp may give notice to you at either the e-mail or postal address that is provided when placing an order, if warranted and your order will be fulfilled by the delivery date set out in the order/dispatch confirmation or, if no delivery date is specified, then within 30 days of the date of the transaction unless there are exceptional circumstances.

The price payable for products shall be as shown on the website. Prices will indicate whether delivery charges are included or excluded and must be paid in advance.

Prices are subject to change without notice but changes will not affect orders already accepted.

If the order is not delivered, or the products are not what you ordered or damaged or defective, or the delivery is of an incorrect quantity, Susieshemp will replace or refund as desired.

Maxx4 and Kannaway

Maxx4 and Kannaway products may not be sold other than linking to their website via Susieshemp. This ensures the safety and integrity of both Maxx4 and Kannaway products, whilst protecting consumers and will not offer for sale any expired or diminished products belonging to their trademark.

Maxx4 and Kannaway have the right to meet any such offers with legal action should this occur and Susieshemp is responsible for any legal fees if deemed.

Personal Information

It is important that you have understanding that your content may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. Your submission of personal information is governed by our Privacy Policy.

You agree to indemnify, defend and hold harmless Susieshemp, Maxx4 and Kannaway and any directors, employees and affiliates involved and all third party claims, liability, damages and/or costs including legal fees arising from a breach of these terms and conditions.

When using the website, you accept that some communication is electronic. Susieshemp will contact you by e-mail or provide you with information by posting notices on the website.

You must agree to this electronic means of communication and acknowledge that all information or other communications provided to you electronically comply with any legal requirement that such communications require in writing. This does not affect your statutory rights.

All notices given by you to us must be given through email

We will not be liable or responsible for any failure to perform, or delay in performance of services or products in any of our obligations for events out of our control.

And we totally reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

Susieshemp reserve the right for acknowledgement and acceptance for these possible errors. We are not robots. Humans can get things wrong sometimes!

So as a result Susieshemp reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time, without prior notice.

You can review the most current version of the Terms of Service at any time at this page.